New phone technology enhances frontline effectiveness

Issued on 7/11/18 at 8:43 a.m.

Leicestershire Police is using new technology which will enable frontline officers to access a wide range of police systems on a mobile phone for the first time.

The Pronto software from Motorola Solutions is already being used by sixteen other forces and the feedback has been very positive. Pronto replaces paper based forms including witness statements, Fixed Penalty Notices and the traditional pocketbook with quicker, more accurate electronic versions. This reduction in bureaucracy, and the ability to do far more in the community without having to return to a police station and log onto a computer, means officers will be more visible and can patrol for longer.

The secure platform is also being used by Northamptonshire and Lincolnshire providing greater opportunities for cross border working as officers in separate forces will for the first time be working on the same systems speeding up investigation times.

The technology also allows officers to check fingerprints against national fingerprint database records using a handheld scanner that attaches to an officer’s phone preventing the need to make an arrest and drive that person to a police station to have them checked.

A comprehensive training programme is underway and will last until Christmas to make sure all frontline officers have access to the new technology. Those officers using it already have been really impressed.

Sergeant Anil Mehta said;

“Everyone on my shift has really embraced the Pronto software as there are so many great time saving features. I like the fact that you can type a statement straight into it and immediately get an electronic signature from the victim or witness without having to make a return visit. You can now upload photographs from the scene which can be quickly linked to the crime report this is really good for things like footprints that can be accurately captured before they are damaged by the weather. It’s already made a difference to the amount of time we’ve been able to stay out on patrol.”

Assistant Chief Constable, Julia Debenham, said;

“This is a great step forward for us operationally. It is really important that we embrace appropriate technology that keeps officers on the streets for longer and not forced to return to police buildings to complete paperwork.

“Every response officer, PCSO and officer who has an operational role will be able to connect to, share and receive information and access intelligence which will allow them to work more effectively in their communities and it is so much more convenient for victims and witnesses of crime too offering a better service.

“One big change is that the public will now see police officers using a smart phone so it’s important that they understand they are not using their own personal telephone they are doing police work.”

The Police and Crime Commissioner, Lord Willy Bach, said;

“In this year’s budget I was able to give police extra money to invest in the most modern technology. This technology will allow police officers to be more visible on our streets and that is what we all want. If you see officers on their mobile don’t assume they are playing games or ringing home they are accessing police systems to prevent crime and make our communities safer.”

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