These web pages aim to explain what happens following a road traffic collision, answers some of the commonly asked questions and sets out the level of service you can expect from us.
What should I do if I am involved in a collision?
To comply with the law it is necessary that:
- the driver of any vehicle involved stops;
- Personal details such as name, address, contact number, registration number and insurance details are exchanged.
Insurance information must be given to anyone who may want to make a claim. If details have not been exchanged then the collision must be reported to the police within 24 hours. You can report road traffic incidents online or at a police station
What will the police do?
- Protect scene from further collisions
- Ensure the injured are treated
- Ensure the free flow of traffic
- Arrange the recovery of vehicles where appropriate
- Provide help and support to those in need
- Investigate the collision to determine the cause and whether offences have been committed; investigations involving complex circumstances may take up to six months to conclude
Producing your driving documents
If a collision report has been submitted, the police will record the driving documents of all of the drivers/riders involved, and will initially attempt to obtain these details using the DVLA and the national Insurance and MOT databases.
However, if these details are not available, you may either be issued with a form at the scene, or a notice may be sent to you in the post. You will need to produce the specified documents at the police station you have nominated or at any convenient station if the notice was posted to you, within seven days.
Do I have to inform my insurance company of the collision?
If your insurance company is not informed of any collisions involving your vehicle, you may invalidate your insurance cover. Check your policy details for more information. You will need to check with your insurance company first before arranging for any repairs to be carried out as they may need to send a representative to inspect the damage.