Important: If you are receiving threatening communications which you believe are real and immediate, you should call 999 straight away. To report a non-emergency incident or crime call 101.
If you are receiving high volumes of nuisance, abandoned or silent calls you should report them to Ofcom:
- online complaints form
- 0300 123 3333
Nuisance calls tend to be as a result of marketing companies using automatic diallers. Often, instead of a person on the other end of the line you hear an information message from the organisation that is trying to call you.
At the very least these calls can be annoying and disruptive, but they can also be unnerving and frightening for some people. As a result, there are strict rules which these companies must stick to.
If a person sends threatening/offensive/abusive messages to you, whether it is online, on the phone, or even by post, they could be committing an offence. If you receive such messages please get in touch with us on 101 (or 999 if in immediate danger).
Further information is available on the Ask The Police: